$19.10 per hour
Entry friendly
About this job
On-site guest service agent position.
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
What you need
- Secondary (high) school graduation certificate
- No experience (will train)
- English
- Work must be completed at the physical location. There is no option to work remotely
Benefits
- Health care plan
Job details
| Employer | Prestige Oceanview Hotel Prince Rupert |
| Work location | Prince Rupert, British Columbia · 118 – 6th Street, V8J 3L7 |
| Pay | $19.10 per hour · 30 to 40 hours per week, Permanent, Full-time |
| Category | Hospitality |
| Vacancies | 1 |
| Start date | As soon as possible |
| Posted / Expires | 2026-06-19 / 2027-06-19 |
How to apply
By mail or in person — Prestige Oceanview Hotel Prince Rupert, 118 – 6th Street, V8J 3L7. Include your resume and the position title “Guest Service Agent”.
Applications go directly to the employer. Applying is free, always.
Listing source: Job Bank #49751673