$17.60 to $19.00 per hour (to be negotiated)
Entry friendly
About this job
On-site guest services agent - hotel position.
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Serve food and beverages
What you need
- Secondary (high) school graduation certificate
- Experience an asset
- English
- Work must be completed at the physical location. There is no option to work remotely
Benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- Bonus
- Gratuities
- Group insurance benefits
- Life insurance
- Free parking available
- Other benefits
- Variable or compressed work week
Job details
| Employer | QUALITY INN LEAMINGTON |
| Work location | Leamington, Ontario · 279 Erie St. South, N8H 3C4 |
| Pay | $17.60 to $19.00 per hour (to be negotiated) · 5 to 44 hours per week, Permanent, Part-time leading to full time |
| Category | Hospitality |
| Vacancies | 1 |
| Start date | As soon as possible |
| Posted / Expires | 2026-07-25 / 2027-07-25 |
How to apply
By mail or in person — QUALITY INN LEAMINGTON, 279 Erie St. South, N8H 3C4. Include your resume and the position title “Guest Services Agent - Hotel”.
Applications go directly to the employer. Applying is free, always.
Listing source: Job Bank #49960094