$18.16 per hour
Entry friendly
About this job
On-site guest services agent - hotel position.
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
What you need
- Secondary (high) school graduation certificate
- Experience an asset
- English
- Work must be completed at the physical location. There is no option to work remotely
Benefits
- As per collective agreement
Job details
| Employer | Hampton Inn by Hilton Sudbury |
| Work location | Sudbury, Ontario · P3E 0B4 |
| Pay | $18.16 per hour · 16 to 24 hours per week, Permanent, Part-time |
| Category | Hospitality |
| Vacancies | 2 |
| Start date | As soon as possible |
| Posted / Expires | 2026-08-05 / 2027-08-05 |
How to apply
By mail or in person — Hampton Inn by Hilton Sudbury, P3E 0B4. Include your resume and the position title “Guest Services Agent - Hotel”.
Applications go directly to the employer. Applying is free, always.
Listing source: Job Bank #50014884