manager, accommodation services

Your Key Rental Management in Calgary, AB is hiring a manager, accommodation services.

Responsibilities:
• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Manage events
• Project management
• Manage contracts
• Ensure accuracy and compliance to accounting standards, procedures and internal control
• Plan budgets and monitor revenues and expenses
• Resolve complaints and claims