About this job
Hy-Tek Computers in Rocky Mountain House, AB is hiring a user support technician.
Responsibilities:
• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service
• Manage incidents
What you need
- Experience: Experience and specialization
Job details
| Employer | Hy-Tek Computers |
| Work location | Rocky Mountain House, Alberta |
| Pay | $35.50 to $49.07 per hour · 35 hours per week |
| Category | Food Service |
| Vacancies | 1 |
| Start date | As soon as possible |
| Posted / Expires | 2026-10-02 / 2027-10-02 |
How to apply
On the original posting: https://www.jobbank.gc.ca/jobsearch/jobposting/50410887
Applications go directly to the employer. Applying is free, always.